Why can't my GMs drag and drop things onto the map?

 I've tried everything. The characters are able to be edited, and appear in the journals of my GMs, but yet, they can't drop anything on the map. They can only draw with the tools. What the heck am I missing? edit Okay, correction. they are showing up on the map for me now, but only I can see them?

Is there a chance you can have your affected GMs post? We're going to need information from them. Before we dive into the guts of the issue, we're going to need your GMs to do a few things for us, things that sometimes fix issues for users before more extensive troubleshooting is needed. Can they please follow Steps 1-3 of our Solving Technical Issues checklist (confirm they're using the latest non-test version of Firefox or Chrome; turn off all extensions, addons, and anti-virus; and clear their cache) to see if one of those components is causing the problem? We can only help if we can recreate the issue, so it is important that they follow all the steps. If doing that fixes the issue, just let us know. Otherwise, move on to Step 4 , and we'll need all that information, in addition to a link to the game (in the form of <a href="https://app.roll20.net/campaigns/details/xxxxxx/" rel="nofollow">https://app.roll20.net/campaigns/details/xxxxxx/</a> , not a join link) to further assist you.

Hey, I was one of the affected GMs. Aaaaand, clearing my cache on Firefox fixed the issue. Thanks for the help!