Campaign Screen Not Loading

Trying to load into my groups dnd campaign table. &nbsp;When I go to join the tabletop session it freezes on the load portion. &nbsp;This is the console for the incident. &nbsp; <a href="http://pastebin.com/GtL6L7CY" rel="nofollow">http://pastebin.com/GtL6L7CY</a> I can load into other campaigns except that one. &nbsp;I have tried turning off all extensions on my browser then clearing my cache, tried different browser, and tried turning off all of my firewalls. &nbsp;Cant think of anything else besides trying a work around using a vpn but I am not comfortable or knowledgeable enough to try using that option. &nbsp;Any suggestions?

I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget a complete Console Log, from before you click on the game link through to no more activity in the log).&nbsp; Additionally, I noticed in your console log "firebase.2.4.0.js:168 WebSocket connection to 'wss://s-usc1c-nss-158.firebaseio.com/.ws?v=5&ns=roll20-11' failed: Error in connection establishment: net::ERR_CONNECTION_TIMED_OUT"; a good way to test your connection is to try to load up <a href="https://roll20-1.firebaseio.com/pingdomcheck.json" rel="nofollow">https://roll20-1.firebaseio.com/pingdomcheck.json</a> -- you should just get a very simple "{"online":true}". If it times out, you are having deeper issues. Thank you!

I am trying to launch the campaign tabletop for one of the Pathfinder games I am apart of. &nbsp;The Tabletop launches for the other game I am apart of but not the one I currently need. 1. Web Browser I have tried are Firefox version 45.0.1, Microsoft Edge version 25.10586.0.0, and Chrome version 49.0.2623.110 2. Computer in question is running Windows 10 Home version 1511, OS Build 10586.164 and is a 64-bit operating system 3. Javascript doesn't appear to be running as I can't seem to find it on this computer (newish computer still grabbing all the usual files). &nbsp;That being said I have accessed Roll20 tabletops on this computer before and still am able to log into my Shadowrun group's tabletop but not the Pathfinder one. 4. The Antivirus I use is Kaspersky Total Security version 16.0.0.614. &nbsp;I have tried to launch the tabletop with this both off and on. 5. The browser extentions I run are Adblock Plus version 1.11 and Kaspersky Protection version 4.6.2.7. &nbsp;As with the anti-virus I have tried loading the tabletop with these both off and on. 6. This is a link to a copy of my console from the Pathfinder campaign homepage through to the frozen status of the tabletop load. &nbsp; <a href="http://pastebin.com/rNj4TZcT" rel="nofollow">http://pastebin.com/rNj4TZcT</a> 7. There is a linked screenshot of the frozen loading screen.

While I ping a Dev to come look at this, would you do a quick test of trying to load <a href="https://roll20-1.firebaseio.com/pingdomcheck.json" rel="nofollow">https://roll20-1.firebaseio.com/pingdomcheck.json</a> please?&nbsp; That the site isn't loading in your console logs concerns me.&nbsp; A Dev should be by soon.

That comes back with&nbsp;{"online":true}

Something is keeping you from connecting to Firebase, our database server for the campaigns. If it's not something locally on your computer, then it might be a routing issue with your ISP which is not really something you can fix, yourself. You can try to circumvent it by using a VPN, which is my suggestion. There are a bunch of free VPNs out there that are pretty easy to set up. If you could give one of those a try and see if you have any luck loading up a campaign, that would be my first thing to try.

Thanks, will give that a try.