You're not the first user (or second ) who has experienced issues connecting (presumably to Firebase, Roll20's real-time sync provider) from Crimea. Unfortunately, there's not much we can do on our end in this situation. As Riley D. of the Roll20 Dev Team said, Until you can click on this link and see anything (and not just an infinite load/timeout), Roll20 won't work for you: <a href="https://roll20-5.firebaseio.com/pingdomcheck.json" rel="nofollow">https://roll20-5.firebaseio.com/pingdomcheck.json</a> Using a VPN is probably the only viable workaround until you are able to work something out with your ISP/Firebase. Sorry for the inconvenience.