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Account hacked and game deleted

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Account hacked and game deleted
  4. Resolved
1472018979

Edited 1472019403
[Deleted]
Permalink for 3868123 Quote
Hello, I desperately need help...I put over 24 hours into building a campaign and today I received an email stating that someone was trying to recover my password. They successfully gained access and deleted my game...is there any way possible to restore it? I would be totally destroyed if there is no way...it was called "The Goblin Wastes." V/R Daniel
1472019636
Pat S.
Forum Champion
Sheet Author
Permalink for 3868140 Quote
Contact the devs with your email used for your account and give them your details. Email them at <a href="mailto:Team@roll20.net" rel="nofollow">Team@roll20.net</a> As this will be handled over email, this thread will be closed.
1472050609
Avacyn
Pro
Permalink for 3869054 Quote
Hi Daniel, I have restored your game. Can you please email us anyway? I'd like to get some more information and make sure we reset your password if necessary? The only way to reset a password is via your email, so unless someone has your email or Roll20 password - they cannot get the link to reset it.