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Art Library produces very few or no results

I've been running several games on here for about 4 years now (premium member the whole time, my subscription is still active).  I (and all my players) are using the latest version of Firefox (updated last week and again this morning), and I'm running the game on a Windows 10 machine. Everything was working just fine about a month ago, but all of a sudden I'm getting no results, or next to no results, for any of my searches in the Art Library. Things such as "village", "river", "star destroyer", "space station", and "stone wall" have produced literally no hits at all, either from the premium library or from the web, which seems very strange. Other searches, like "star wars", "sword", "red dragon", or "thug" produce 1 or 2 hits just from the premium library and nothing from the web. Searches for 'Maps, Tiles, and Textures' for very generic things like "forest", or "building" will produce .jpg-quality photographs of things like trees or doors, but certainly not game-ready maps. As this problem is recent and very specific, I feel like there was some kind of change that either I did, or did not keep up with, with the service. Is anyone else having this problem, with the Art Library being literally useless? Better yet, has anyone fixed it, and how? Thanks,
1476535348
Tetsuo
Forum Champion
Could you please carefully work through the first three steps of the guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
Thank you for your reply.  I have made sure to go through all of the steps, multiple times, and there is still no change. I did submit a report on the Bug Report forum, under the same title as this thread.
1477764603
Gen Kitty
Forum Champion
As this has been opened as a Bug Report, this thread will be closed.