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No A/V with Webkit default stuff

1477073951

Edited 1477073986
Five people, three of them having the same bug: no A/V prompt from the navigator (Chrome or firefox), no A/V from other players. The two others have no issue. Refreshing and other common workaronuds have yield no results. If game matters: <a href="https://app.roll20.net/campaigns/details/1373770/ravenloft-adventures" rel="nofollow">https://app.roll20.net/campaigns/details/1373770/ravenloft-adventures</a>
1477075615
Gen Kitty
Forum Champion
I'm sorry to hear that you're having issues with the site. Please have all affected members carefully work through Steps 1 through 8 of the Roll20 guide to Audio Visual Troubleshooting : Step 1: Make sure you’re using the most recent version of either Chrome or Firefox Please check if these issues persist when using both Chrome and Firefox. Step 2: Give Roll20 permission to use your microphone and camera Step 3: Make sure Video and Voice are turned on inside Roll20 Step 4: Clear your Web Browser’s Cache Step 5: Make sure you have the right ports open Step 6: Check if your camera is working with WebRTC Step 7: Check that your camera is functioning Step 8: Do a bandwidth test If none of the above succeeds, please thoroughly work through Step 9 : Step 9: Solving Technical Issues Step 9.2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 9.4: Provide a bug report Please ensure that the Console Log is complete. Thank you!