Game not loading

I have played over 400 hours, but now my game will not load at all. I recently changed my email address associated with my account.

I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!)

Yep, same problem. It times out when loading every time for some reason

Alrighty, then, please thoroughly work through Step 4 . (Don't forget the complete Console Log!)

I thought that was what I did in the other thread?

Let's continue troubleshooting in the other thread , where that information is.