Community Forums: *.PNG image under the threshold not uploading

*.PNG image under the threshold not uploading

1483760359

I am attempting to upload a map to my campaign, however, I cannot find my own library through the main page, nor will it upload through the game screen. 

1483761083

Edited 1483761204

Andrew R.

Pro

Sheet Author

Permalink Quote

The link to Your Library from the Marketplace has been gone for a while now.  If it's a map, I recommend you convert it to JPEG in a .jpg file at 72 dpi to save yourself space. Unless you need transparency in a map for some reason …

1483980028

Gid

Roll20 Team

Permalink Quote

How large is the image file? Is it very close to the 10Mb cap? Sometimes, just the matter of processing the upload of the image might hit the cap threshold and make it fail. I would also recommend, Andrew's advice. PNGs should only be used for items that have transparency (tokens, map overlays, etc). For battlemaps that are traditionally opaque, JPGs are the way to go.

1484361719

CrazeeJae

Permalink Quote

Even as a PNG, it wasn't close to the threshold, but thank you, I will try the converting. 

Cookie Preferences

*.PNG image under the threshold not uploading