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Message notifications are showing up twice

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Message notifications are showing up twice
  4. Resolved
1491261720

Edited 1491262015
Rain
Plus
Sheet Author
Permalink for 4863878 Quote
Just today- it started this afternoon- every time someone replies to a forum post the notification shows up twice.  I get the purple notification symbol with (2) messages and it says  [person] replied to [thread] [person] replied to [thread] but when I click on it there was only ever one message. The person sending it hasn't deleted a post and they haven't edited their post. 
1491341107
Gid
Roll20 Team
Permalink for 4867635 Quote
Katie, would you happen to have created the thread that is getting the double notifications AND have manually clicked on the Follow this Topic link on that thread? If you're the original poster of a thread, the topic is automatically followed. If you then also follow it manually, it's setting up a double notification flag.
1491346738
Rain
Plus
Sheet Author
Permalink for 4868082 Quote
I was the creator of the post, but I haven't manually clicked on a 'follow' option as far as I'm aware. If I have that would explain it- how would I unfollow it to double check?
1491348005
Gid
Roll20 Team
Permalink for 4868180 Quote
At the top of the page, under your account, is a button to post a reply to the thread, underneath it is a link called "Stop Following Topic" if the thread was  manually followed. (If you haven't it'll say "Follow this Topic" instead).
1491381050
Rain
Plus
Sheet Author
Permalink for 4871359 Quote
Hi there- it was checked, I have unchecked it and things are not duplicating now. Thanks, I didn't realise it was such a simple issue. 
1491409313
Gid
Roll20 Team
Permalink for 4872247 Quote
Great to hear that fixed it! I'll mark this as thread as resolved.