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Game says players are all on but they're not

To clarify the green icon on the profile icons when looking at the game page says they're not but when I go into the game it says everyone is online with their names and avatars on the bottom of the screen. This happened and is still going on after last week when the site went down. Win7 Firefox 52.0
This should resolve when next they log in. If not, you can contact the devs and they can remove them from the back end.
Alright then, thank you. Hopefully they check their characters soon then, haha.
1491849024
Gid
Roll20 Team
This can happen sometimes if players are logged in to the game and there's a server hiccup. If the players launching back into the game and then exiting out doesn't clear up their online status, we can manually give their online status the boot from the back end as Doug said.