Art Assets?

Hi Guys, new user here. I'm Building my first campaign, only a small one and I'm using the free art assets. I have the first room created and I wanted to show one of my players what the basic premise of the campaign was and when he logged in and joined the game he couldn't see any of the assets, he just saw a blank canvas. I tried viewing it on 2 of my other PCs and I saw all of the assets. I created a new room and used the freehand tool and he could see those, he could also see me pinging the map. When I pulled up and placed an asset that wasn't from Roll20's database he could see it right away. He was using the latest version of Chrome and then tried Firefox and still had the same result. Is there anything that I would have to do to make it visible to him? I'm baffled as to why both browsers couldn't see any of the assets. Has anyone had this issue before?

Just to check something simple, for the map that you created that he couldn't see, did you double check to make sure that you'd moved the player ribbon over to that map?

Yup, I even deleted all of the other rooms I had made so it was the only one he could see. Still no luck.

Is the art on the Map or Token layer? If it is on the GM layer he wont be able to see it.

It's on the map layer. I created a test player account on another computer and I was able to see everything perfectly fine.

Please send me a join link to your campaign.

Gauss said: Please send me a join link to your campaign. I sent a PM to you with the link.