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Random lag outs

while playing randomly i would lag and all of a sudden i wouldnt be able to hear anyone then i see that i was kind of kicked out of the chat or something. I have to refresh the page and then it will start working then it would do that again after some time
Is the campaign itself lagging or do you mean the video chat? And if it's the video chat are you using the flash or the WebRTC video chat native in Roll20?
both when this happens im unable to move my token and the video chat ends
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Edited 1388442438
What type of video chat are you using? WebRTC or Flash? And have you ever had the lag problem when you weren't using the video chat?
im using my built in one
Could you go to <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> and post the results here (without the IP address, please).