Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×

No webcam feed or mic

Hello everyone, I've been searching around for a fix on the forum but can't seem to find any so i'm starting a new thread. My webcam and mic aren't working on roll20, furthermore i'm not even receiving the other players' cam or mic. Of course my settings are done to receive and broadcast  but nothing is happening.. I've tried almost every set up and nothing would change, still with the player's images and no webcam. I also tried Firefox, Chrome and even Edge ! (yuck) I've confirmed something is wrong with my computer as when i use my laptop i can broadcast and receive. Thanks for the help ! Here is the console log : 70 app.js:31:3874 TOUCH SUPPORTED: false app.js:31:29324 USING WEBGL ACCELERATION... app.js:31:30145 WEBGL STARTUP SUCCESS app.js:31:30734 Custom Sheet Translation app.js:33:13923 select app.js:26:19540 Switch mode to select app.js:26:21386 Initializing new dice engine with randomness... app.js:42:31625 Using random entropy app.js:42:31702 Compiling sheet... app.js:46:9850 Found rolltemplate: jet app.js:46:10133 Found webworker script app.js:46:10672 Finding sheet rolls... app.js:46:11127 window resize app.js:48:3969 Final set zoom! app.js:32:9943 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 tuts loaded tutorial_tips.js:7:2 Starting up WEB WORKER sheetsandboxworker.js:254:2 Final page load. app.js:38:12388 Scan for new plays! app.js:38:9210 Auth'ed. app.js:37:21058 Go post auth! app.js:37:21255 initial setup app.js:37:21400 Object { attributes: Object, _escapedAttributes: Object, cid: "c0", changed: Object, _silent: Object, _pending: Object, _previousAttributes: Object, activePage: activePage(), showSettings: showSettings(), initActivePage: initActivePage(), 25 more… } app.js:35:24736 Got players value... app.js:37:21642 joining game... app.js:37:28510 Player -KnZBBSmALdaO1YbmmCS is offline... app.js:35:31670 Player -KnkPOx735rv6xut0F3T is offline... app.js:35:31670 Player -KnkWKRlHT9cIqregFAt is offline... app.js:35:31670 THREE.WebGLRenderer 69 app.js:14:9182 Global Volume: 100=1 app.js:36:8495 Player -Knn0ld9aMMbvWufOkmK is offline... app.js:35:31670 Player -Knoexh5Yb207IyOHD2e is offline... app.js:35:31670 Player -KoIld40zGHtH9a0SQ2E is offline... app.js:35:31670 Deferred finish joining... app.js:37:28600 Firebase Online app.js:31:5360 Loading Roll20 Chat Event Handlers app.js:45:2068 Full load page! app.js:35:3856 We have 4 pages app.js:37:22460 handle page changes app.js:37:23000 false app.js:37:23081 Scan for new plays! app.js:38:9210 init active page! app.js:37:27463 activate page! app.js:35:6018 FULLY ACTIVATE VIEWS FOR PAGE. app.js:35:6250 Graphics: 0 app.js:35:5197 Paths: 0 app.js:35:5393 Reorder by ZORDER app.js:35:8901 Do refresh link cache! app.js:33:29403 Reorder by ZORDER app.js:35:8901 Refresh Journal List! app.js:45:22649 Search took 6ms app.js:45:21501 Reorder by ZORDER app.js:35:8901 Error while checking for roll total... app.js:44:18511 Reorder by ZORDER app.js:35:8901 handle page changes app.js:37:23000 false app.js:37:23081 init active page! app.js:37:27463 activate page! app.js:35:6018 FULLY ACTIVATE VIEWS FOR PAGE. app.js:35:6250 Graphics: 5 app.js:35:5197 Paths: 118 app.js:35:5393 Reorder by ZORDER app.js:35:8901 Final set zoom! app.js:32:9943 Array [ 801, 477 ] app.js:32:10319 UPDATE GL SIZE! app.js:31:23874 Debounced init page! app.js:32:9384 init active page! app.js:37:27463 Final set zoom! app.js:32:9943 Array [ 800, 476.1363636363636 ] app.js:32:10319 UPDATE GL SIZE! app.js:31:23874 Debounced init page! app.js:32:9384 init active page! app.js:37:27463 [WebRTC] - Reconnecting! app.js:45:20043 window resize app.js:48:3969 Final set zoom! app.js:32:9943 Array [ 806.3953488372093, 476.1627906976744 ] app.js:32:10319 UPDATE GL SIZE! app.js:31:23874 Final set zoom! app.js:32:9943 Array [ 806.3953488372093, 476.1627906976744 ] app.js:32:10319 UPDATE GL SIZE! app.js:31:23874 Debounced init page! app.js:32:9384 init active page! app.js:37:27463
Have you tried clicking the "i" button next to the url in the browser? In there you have to make sure the settings are set to transmit mic/voice and not block for this page.
Sadly it ain't this. Mic and camera are already allowed
Hi Baptiste T., Could you use this connectivity test and let us know what it tells you? <a href="https://test.webrtc.org/" rel="nofollow">https://test.webrtc.org/</a> Thank you!
For sure ! Here :
Thank you for getting that information to me! From what that is telling me, it looks as if your bandwidth is what is causing the issue. I would recommend trying a different downloadable program that can move some of the heavy load to hardware acceleration. Regards,
I'm sorry man your last sentence is a&nbsp; mystery to me.. What do you mean by another program ?
Sorry about the confusion there: A third party program such as Discord or Skype would allow for some of the load required to run voice/video to be put on your hardware perhaps allowing you to make use of voice/video chat in general.
I already use Discord for the chat, i only want to receive the webcam from the others (i don't have a webcam so no broadcasting needed). The weird part is that with my laptop it works (on the same network)
I am suffering the same issue, I have been looking but found no results as to a solution or a cause.