I'm sorry to hear that you're having issues with the site. Just to make
sure we're on the same page, please carefully work through Steps 1
through 8 of the Roll20 guide to Audio Visual Troubleshooting : Step 1: Make sure you’re using the most recent version of either Chrome or Firefox Please check if these issues persist when using both Chrome and Firefox. Step 2: Give Roll20 permission to use your microphone and camera Step 3: Make sure Video and Voice are turned on inside Roll20 Step 4: Clear your Web Browser’s Cache Step 5: Make sure you have the right ports open Step 6: Check if your camera is working with WebRTC Step 7: Check that your camera is functioning Step 8: Do a bandwidth test If none of the above succeeds, please read all of <a href="https://wiki.roll20.net/Video_and_Voice_Chat_Troub" rel="nofollow">https://wiki.roll20.net/Video_and_Voice_Chat_Troub</a>...
and then do the diagnostic tests they ask for at the end and post the
results. Without this information, we're reduced to agreeing with you
that this sucks :)
