Help! OGL 5e sheet problem with the drag and drop compendium

Hey all,      My campaign is going pretty well but tonight we found that one of our players can't drag and drop items onto her sheet any more.  I, the DM, can't do this either.  The other three player characters work fine and will still take items from the compendium.  I've tried exporting this broken character to a different game to see if this fixes it, but it still won't accept items.  I'm guessing that I've messed up a setting somewhere but I can't see what it could be for the life of me.  Any ideas?  Thanks! Beginner DM

the only items that i am sure you are aware that drag and drop are weapons and equipments so far based on sheet. it is possible the sheet is running under Simple and not compendium compatible could even be an out of sync sheet might be best to MAke a new sheet and Manually copy the information over.&nbsp; Failing that you could try the simple troubleshooting steps&nbsp;<a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a>&nbsp;