I'm at a loss for what could be causing this, but luckily I'm not a Dev. ;) Would you please carefully work through the first three steps of our guide to Solving Technical Issues ? I doubt #3 will help, but you never know! We'll need the log for when the Devs are pinged (which will happen if you report that Step 3 does nada for you). Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!