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Video not connecting, reconnect doesn't work

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Video not connecting, reconnect doesn't work
1514603147
Brian W.
Permalink for 5913104 Quote
I'm using Firefox 57.0.3 I've given permission to the site for video, audio, and pop-ups No extensions or plugins running Video won't connect Reconnect button doesn't do anything
1514669504
Gen Kitty
Forum Champion
Permalink for 5915195 Quote
Hi, Brian W., To streamline the updating process for our integrated WebRTC Video and Voice chat system, we're asking that all troubleshooting take place within our feedback thread . Please carefully work through our Audio Visual Troubleshooting being sure to provide the console log as outlined in Step 4 from the Solving Technical Issues guide. Once complete, please post your results in the feedback thread .