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Wont let me drag pics from desktop anymore.

1515521145

Edited 1515521151
When I try to drop a pic from desktop to roll20 map I get a black circle with X on it not letting me. I am doing it in correct format and it doesn't say I am full on pics just circle with X. Please help.
well I see I have to be a pro/plus member to get help. Thanks a lot.
1515540489
vÍnce
Pro
Sheet Author
Mizore shirayuki, sorry to hear you are having problems.  I'm not a Mod (I believe they are all volunteers BTW...) but I would start by following this GenKitty said: I'm sorry to hear that you're having issues with the site. Would you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
Vince said: Mizore shirayuki, sorry to hear you are having problems.  I'm not a Mod (I believe they are all volunteers BTW...) but I would start by following this GenKitty said: I'm sorry to hear that you're having issues with the site. Would you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you! Step 1. I am doing Fire fox even tried it on chrome step 2. I turned off all addon-extensions first thing when i started having problems. Step 3. I did clear catch and I don't if it mattered I flushed or what ever called dns. See last night i was able to click and drag. When i woke up today to work on my game i GM click and drag stoped working.
1515542175
Gen Kitty
Forum Champion
Indeed, all Moderators are volunteers, with irregular hours.  Sometimes it can take 12+ hours for one of us to respond, regardless of the subscription level. If you've thoroughly worked through steps 1-3, then please continue on to step 4, complete with a console log that starts at table load-in and covers you trying to click and drag an image from your desktop. Some questions:  Have you double checked that the extension of what you're trying to drag is .JPG or .PNG?  Does this happen if you create a new, empty, game and try click&drag?
1515542372

Edited 1515542495
GenKitty said: Indeed, all Moderators are volunteers, with irregular hours.  Sometimes it can take 12+ hours for one of us to respond, regardless of the subscription level. If you've thoroughly worked through steps 1-3, then please continue on to step 4, complete with a console log that starts at table load-in and covers you trying to click and drag an image from your desktop. Some questions:  Have you double checked that the extension of what you're trying to drag is .JPG or .PNG?  Does this happen if you create a new, empty, game and try click&drag? I use JPG because that's what I knew the standard was. Always worked before I haven't tried making a new game I will try that now. If it doesn't work I will try to get u the information on step 4 Edit: does same thing, in new game.
1515543437

Edited 1515543474
A detailed description of the issue. The more information you can give us, the better able we'll be to fix the issue promptly!: I can no longer drag a pic from desktop to roll20 maps Step by step instructions on how to reproduce the issue. 1. download pic from google. JPG 2. have pick on desktop. 3. put in window mode firefox with roll20 map showing. 4. click and drag pic from desktop onto map in firefox window of roll20. Your computer's settings Web Browser: FireFox Browser Version: Firefox Quantum 57.0.4 (64-bit) Operating System: windows 10 free upgrade from windows 7 64-bit If Javascript is enabled: Yes Your anti-virus software: Avira, adwcleaner_7.0.2.1, Malwarebytes List of any browser add-ons or extensions enabled: Addblocker plus, Gressmonkey (script is for kissanime installed), Ublock Origin You can optionally include screenshots by using the "Attach a File" link when submitting a post: Can do this print screen wont show circle with X from mouse. A Console Log from the moment you logged into the page through when you encountered the issue: Content Security Policy: The page’s settings blocked the loading of a resource at data:application/javascript;base64,KGZ1b... (“script-src <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> 'unsafe-eval' <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> https://*.doubleclick.net <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> https://*.tokbox.com <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="http://stun.l.google.com”" rel="nofollow">http://stun.l.google.com”</a> ). RTCIceServer.url is deprecated! Use urls instead. app.js:25 70 app.js:83:28753 TOUCH SUPPORTED: false app.js:85:597 USING WEBGL ACCELERATION... app.js:85:1899 WEBGL STARTUP SUCCESS app.js:85:2488 Custom Sheet Translation app.js:86:20559 select app.js:79:11610 Switch mode to select app.js:79:13456 Initializing new dice engine with randomness... app.js:96:7920 Using random entropy app.js:96:7997 Compiling sheet... app.js:98:30731 Found rolltemplate: pf_spell app.js:98:31014 Found rolltemplate: pf_attack app.js:98:31014 Found rolltemplate: pf_defense app.js:98:31014 Found rolltemplate: pf_ability app.js:98:31014 Found rolltemplate: pf_generic app.js:98:31014 Found rolltemplate: pf_block app.js:98:31014 Found webworker script app.js:98:31553 Loading mixed (insecure) display content “ <a href="http://imgsrv.roll20.net/?src=i.imgur.com/h1t4ERY.png%3F1”" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/h1t4ERY.png%3F1”</a> on a secure page [Learn More] jquery.1.8.2.min.js:2:70985 Loading mixed (insecure) display 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href="http://imgsrv.roll20.net/?src=i.imgur.com/a6O3ZGB.png”" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/a6O3ZGB.png”</a> on a secure page [Learn More] jquery.1.8.2.min.js:2:70985 Finding sheet rolls... app.js:98:32008 Use of getAttributeNode() is deprecated. Use getAttribute() instead. jquery.1.8.2.min.js:2:31678 Use of attributes’ nodeValue attribute is deprecated. Use value instead. app.js:99:1345 window resize app.js:100:26133 Final set zoom! app.js:85:15320 UPDATE GL SIZE! app.js:84:28691 Final set zoom! app.js:85:15320 tuts loaded tutorial_tips.js:7:2 Use of getPreventDefault() is deprecated. Use defaultPrevented instead. jquery.1.8.2.min.js:2:40278 Loading failed for the &lt;script&gt; with source “ <a href="https://www.google-analytics.com/analytics.js”" rel="nofollow">https://www.google-analytics.com/analytics.js”</a> . editor:1 Final page load. app.js:91:19175 window resize app.js:100:26133 Final set zoom! app.js:85:15320 UPDATE GL SIZE! app.js:84:28691 Final set zoom! app.js:85:15320 Content Security Policy: The page’s settings blocked the loading of a resource at data:application/javascript;base64,KGZ1b... (“script-src <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> 'unsafe-eval' <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> https://*.doubleclick.net <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> https://*.tokbox.com <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a> <a href="http://stun.l.google.com”" rel="nofollow">http://stun.l.google.com”</a> ). Refresh jukebox List! app.js:100:29350 Starting up WEB WORKER sheetsandboxworker.js:260:2 Loading failed for the &lt;script&gt; with source “ <a href="https://www.googletagservices.com/tag/js/gpt.js”" rel="nofollow">https://www.googletagservices.com/tag/js/gpt.js”</a> . editor:1 •.¸¸.•*´¨`*•.¸¸.•*´¨`*•.¸ The Aaron Sheet v0.2.4 ¸.•*´¨`*•.¸¸.•*´¨`*•.¸¸.• sheetsandboxworker.js:1:7952 •.¸¸.•*´¨`*•.¸¸.•*´¨`*•.¸ Last update: Fri Mar 04 2016 07:28:11 GMT-0600 (Central Standard Time) ¸.•*´¨`*•.¸¸.•*´¨`*•.¸¸.• sheetsandboxworker.js:1:8152 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; HLImport module loaded &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; ,## /## &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; /#/ / ## &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; / / / ## &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; | ##___#/ &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; | ## athfinder &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; # | ## sheet version &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; ### / 01.71 &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 ס§₪₪₪₪§|(Ξ≥≤≥≤≥≤ΞΞΞΞΞΞΞΞΞΞ&gt; &lt;ΞΞΞΞΞΞΞΞΞΞ≥≤≥≤≥≤Ξ)|§₪₪₪₪§ס sheetsandboxworker.js:1:22272 Scan for new plays! app.js:91:15997 Auth'ed. app.js:90:27707 Go post auth! app.js:90:27904 initial setup app.js:90:28049 Refresh jukebox List! app.js:100:29350 Object { attributes: {…}, _escapedAttributes: {}, cid: "c0", changed: {}, _silent: {}, _pending: {}, _previousAttributes: {…}, activePage: bound activePage(), showSettings: bound showSettings(), initActivePage: bound initActivePage(), … } app.js:88:31110 Refresh jukebox List! app.js:100:29350 refershing page listings! app.js:94:12383 Got players value... app.js:90:28291 joining game... app.js:91:2379 Full load page! app.js:88:10031 We have 25 pages app.js:90:29109 Player -L1koZdBBPzsuvSLnL-O is offline... app.js:89:5136 Global Volume: 100=1 app.js:89:15085 Player -L1koz0KVQKHYDDJ3_G3 is offline... app.js:89:5136 Player -L1krBvvDzzlmx3DtYNy is offline... app.js:89:5136 Player -L1nq-8_9EOemJcZgycc is offline... app.js:89:5136 Player -L1oH55o9MuYN7Sp0RNx is offline... app.js:89:5136 Player -L1tR14bqNYPMQU12Uhv is offline... app.js:89:5136 Player -L2NivPP838zCTA2vRrT is offline... app.js:89:5136 Deferred finish joining... app.js:91:2469 Firebase Online app.js:83:30478 Loading Roll20 Chat Event Handlers app.js:108:2014 handle page changes app.js:90:29649 false app.js:90:29730 Scan for new plays! app.js:91:15997 refershing page listings! app.js:94:12383 Loading mixed (insecure) display content “ <a href="http://www.cartographersguild.com/attachments/regional-world-mapping/8124d1227939841-island-misfit-toys-toys1.jpg”" rel="nofollow">http://www.cartographersguild.com/attachments/regional-world-mapping/8124d1227939841-island-misfit-toys-toys1.jpg”</a> on a secure page [Learn More] jquery.1.8.2.min.js:2:67936 init active page! app.js:91:1332 activate page! app.js:88:12193 FULLY ACTIVATE VIEWS FOR PAGE. app.js:88:12425 Do refresh link cache! app.js:87:300 Loading mixed (insecure) display content “ <a href="http://files.d20.io/images/1433/med.png?1335737429”" rel="nofollow">http://files.d20.io/images/1433/med.png?1335737429”</a> on a secure page [Learn More] jquery.1.8.2.min.js:2:67936 Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/4489" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/4489</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/4489" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/4489</a>... app.js:87:24062 Reorder by ZORDER app.js:88:15076 Refresh Journal List! app.js:98:10731 Search took 40ms app.js:98:9583 Graphics: 9 app.js:88:11372 Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/4489" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/4489</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/4489" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/4489</a>... app.js:87:24062 Paths: 0 app.js:88:11568 setting src app.js:87:24223 setting src app.js:87:24223 refershing page listings! app.js:94:12383 Loading mixed (insecure) display content “ <a href="https://www.cartographersguild.com/attachment.php?attachmentid=8124&d=1227939841”" rel="nofollow">https://www.cartographersguild.com/attachment.php?attachmentid=8124&d=1227939841”</a> on a secure page [Learn More] jquery.1.8.2.min.js:2:67936 Refresh jukebox List! app.js:100:29350 This site appears to use a scroll-linked positioning effect. This may not work well with asynchronous panning; see <a href="https://developer.mozilla.org/docs/Mozilla/Perfor" rel="nofollow">https://developer.mozilla.org/docs/Mozilla/Perfor</a>... for further details and to join the discussion on related tools and features! editor Reorder by ZORDER app.js:88:15076 handle page changes app.js:90:29649 false app.js:90:29730 init active page! app.js:91:1332 activate page! app.js:88:12193 FULLY ACTIVATE VIEWS FOR PAGE. app.js:88:12425 Graphics: 9 app.js:88:11372 Paths: 0 app.js:88:11568 Reorder by ZORDER app.js:88:15076 refershing page listings! app.js:94:12383 Loading mixed (insecure) display content “ <a href="https://www.cartographersguild.com/attachment.php?attachmentid=8124&d=1227939841”" rel="nofollow">https://www.cartographersguild.com/attachment.php?attachmentid=8124&d=1227939841”</a> on a secure page [Learn More] jquery.1.8.2.min.js:2:67936 window resize app.js:100:26133 Final set zoom! app.js:85:15320 UPDATE GL SIZE! app.js:84:28691 Final set zoom! app.js:85:15320 window resize app.js:100:26133 Final set zoom! app.js:85:15320 UPDATE GL SIZE! app.js:84:28691 Final set zoom! app.js:85:15320 window resize app.js:100:26133 Final set zoom! app.js:85:15320 UPDATE GL SIZE! app.js:84:28691 Final set zoom! app.js:85:15320 window resize app.js:100:26133 Final set zoom! app.js:85:15320 UPDATE GL SIZE! app.js:84:28691 Final set zoom! app.js:85:15320 window resize app.js:100:26133 Final set zoom! app.js:85:15320 UPDATE GL SIZE! app.js:84:28691 Final set zoom! app.js:85:15320 activate page! app.js:88:12193 FULLY ACTIVATE VIEWS FOR PAGE. app.js:88:12425 window resize app.js:100:26133 Final set zoom! app.js:85:15320 UPDATE GL SIZE! app.js:84:28691 Final set zoom! app.js:85:15320
1515543682
Gen Kitty
Forum Champion
Thank you for the console report.&nbsp; The Devs have been pinged and will come poke at this when they can.
Hi there, thanks for looking into this! I'm having the same issue on Chrome with a Windows 10 operating system. Tried to upload a PNG image and it gives me the white bar like it's beginning to upload, but never actually does. Have done the clear cache, log in/out, and system restart, but no luck. Console log:&nbsp; <a href="https://pastebin.com/xgs6hLc7" rel="nofollow">https://pastebin.com/xgs6hLc7</a> Thank you! :)
What is the filesize of the image?
Rabulias said: What is the filesize of the image? All my pic's are within size limit, and my library is not full.
1515706760

Edited 1515706954
Silvyre
Forum Champion
mizore shirayuki said: All my pic's are within size limit Just to clarify: was the image you tried to upload under 5MB in size? And, is that image's extension ".jpg" or ".jpeg"?
Silvyre said: mizore shirayuki said: All my pic's are within size limit Just to clarify: was the image you tried to upload under 5MB in size? And, is that image's extension ".jpg" or ".jpeg"? 1. yes 2. .jpg
Hi Everybody, Just to clarify in regards to the console logs: Was the console log taken while trying to upload an image? If not, could someone capture a log where you drag an image on to the tabletop. Thank you!
Drespar said: Hi Everybody, Just to clarify in regards to the console logs: Was the console log taken while trying to upload an image? If not, could someone capture a log where you drag an image on to the tabletop. Thank you! See not even the window pops up when I try to do it. Just mouse turns into something like this when I drag and drop.
I was able to find a similar issue on the Mozzilla support page. It is a bit old, but it may be worth a shot to see if it can help with this particular issue. <a href="https://support.mozilla.org/en-US/questions/1017472" rel="nofollow">https://support.mozilla.org/en-US/questions/1017472</a>