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Curse of Strahd - Players cannot see tokens

Hi all. I have tokens for my characters on the appropriate layer but they cannot see them. If they click around and happen to click on the token, they CAN interact with it and can see the token while it is in motion but as soon as they stop moving, the token disappears. Thanks for any help.
1519049429
Hollow
Plus
Marketplace Creator
Similar thing happened in one of my games. After everybody logged out and back in everything worked fine.
1519140755
Ziechael
Forum Champion
Sheet Author
API Scripter
If the issue persists please get the affected players to try the following: Carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!