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Copying from Dev to Production

  1. Community Forums
  2. Specific Use Questions & Macros
  3. Copying from Dev to Production
1521736186
Arthur B.
Pro
Permalink for 6206672 Quote
Hey guys, I'm trying to copy a campaign from the Dev server to Production server. However, when I copy the game, it will not transfer over any of the information from the game on the Dev server. No maps, no character/NPC sheets, no handouts, nothing. Any ideas?
1521738206
vÍnce
Pro
Sheet Author
Permalink for 6206757 Quote
You used the "Copy from Dev Server" button on your production server "My Games" page? That should work.  (just tested)  It will not copy over the character sheet template(custom or otherwise), game forum, or API scripts either.  But the other stuff "should" copy over.
1521738298
Drespar
Roll20 Team
Permalink for 6206762 Quote
Hi Arthur, Does this apply to every game or just one?
1521740293

Edited 1521743039
Arthur B.
Pro
Permalink for 6206842 Quote
I'm not sure if it's every gamer. I only tried one, but tried 3 times yesterday, and nothing transferred over.  EDIT:  Just confirmed, it is just the one game that doesn't copy everything over. Just tried the rest of my games and copied everything over successfully.
1521819789
Jeff L.
Roll20 Team
Permalink for 6209815 Quote
Hi Arthur, I will see if I can figure out what's going on here.  What is the name of the game that is failing to transfer?  Also, is the game created from a module or include any addons (assuming it was originally a game made on the main site)? Thanks, Jeff
1521846283
Arthur B.
Pro
Permalink for 6211038 Quote
The name of the game is Guardians of Strength. It's not from a module, and doesn't have any addons. It was created on the Dev server.
1521852225
Jeff L.
Roll20 Team
Permalink for 6211474 Quote
Thanks for the information. I was able to use the "Copy from dev" process smoothly on that campaign, though it did take some time (it is a very large campaign, with a LOT of handouts and attributes).  I'm having trouble replicating the issue.  I'll continue to look further into the problem and see why you might be having issues. Jeff
1521931825
Arthur B.
Pro
Permalink for 6214429 Quote
Ok, I've tried it about 3 times and every time, nothing would load in the Production server.
1522101337
Jeff L.
Roll20 Team
Permalink for 6221091 Quote
Ok; I've manually transferred the game data to a new copy of the game on your account, it should be the most recent "Guardians of Strength" game on your list.  I will try to resolve the underlying issue in the meantime, but hopefully this should work for you for now. Jeff
1522125704
Arthur B.
Pro
Permalink for 6222340 Quote
Thank you so much! I will check it out tomorrow. 
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