Picture not showing up in upload box or recent uploads

I am trying to upload a picture of a map made in Dugeon painter studio. However i click on the picture and upload it normally and a line shows in the upload box and nothing happens. No load bar, nothing in the recently uploaded or my library, and of i try it again another line appears. Using chrome and the files are the right type (JPEG or PNG). Dugeon Painter Stidio even has presets. Any idea what is wrong?

Be sure you are using Chrome or Firefox, and disable all browser extensions and add-ins. Be sure you are using the .JPG and not .JPEG file extension. How large is the file (in KB)? Free users are limited to files less than 5 MB in size. Also, be sure you have not used all your Storage Quota (check here: <a href="https://app.roll20.net/account/" rel="nofollow">https://app.roll20.net/account/</a> ).

The size might be why. If you’ve used dps i took up the entire space

Save the jpeg with a higher compression (lower quality) value. Frequently, you can reduce the size substantially with only a small dip in perceived quality. There is almost never a reason to save a map as a PNG. Although there are ways to compress a png, you will almost always get better results with a jpg. And never name your file using the .jpeg extension, always .jpg. If you know the number of squares your page will have, save it with an appropriate dpi. At 70 dpi (Roll20 standard), a 30 x 30 map should be 2100px x 2100px.