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Jukebox problems

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Jukebox problems
1391381404
Dallas F.
Permalink for 624456 Quote
Sorry to beat a dead horse but me and my boss found this at work..wanted to give it a try but the first feature (and the one I was looking forward too the most), the jukebox does not play either in the preview or when added tot he list..I can listen to clip directly on soundcloud though...I disabled adblock and updated flash...any suggestions on what else I could try?
1391395395
Gid
Roll20 Team
Permalink for 624921 Quote
Could you tell us your <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> (don't need the IP address) and try following these steps listed here - <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a> ? Basically, if you're still having troubles when you get to step 4, there's probably an error message alurking.
1391395612
Riley D.
Roll20 Team
Permalink for 624925 Quote
There was an issue with Soundcloud earlier but it seems to be resolved now, so if you're still experiencing issues please follow Kristin's suggested steps above and we can help you further.
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