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Roll20 not loading (+ images not loading)

Hi, I've been trying for a while now to get Roll20 to open. It was previously stuck on a black loading screen for more than a minute. If I clear my cache, it loads, but none of the images in the game load and my browser says that it is still loading (spinning wheel icon). I have tried opening roll20 in Chrome and Firefox, with all addons disabled, and have disabled my antivirus temporarily. If I try to reload roll20 without clearing my cache, it remains stuck on a black loading screen. I am on Windows 10 64-bit. My current web browser is Firefox 59 and my alternative is Chrome 65.0.3325.181. Javascript is enabled on both browsers, and Macromedia Flash Version is 29.0.-1 on Firefox and not installed on Chrome. In both browsers, any web paes beginning with app.roll20.net are constantly loading (none of them fully load, showing a constant spinning wheel in the tab). All other websites are working and loading as normal. Any advice? Thanks!
Hi Joshua, Could you please thoroughly work through Step 4 from our Solving Technical issues wiki page? Specifically we are going to want the console log to see if it is catching any errors about this issue. Thank you!
Hi Unfortunately (or fortunately) I'm not getting the error again right now so I can't generate a console log, but if it happens again I will definitely add that!
This happens to me all the time in China. For a while there, I knew all the cutsie phrases as my counter went down to and got stuck at zero. The problem never went away, for the last 8-10 months I can only get access if I have have my VPN on.