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Not getting forum emails

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Not getting forum emails
  4. Resolved
1527548642
Vesper
Permalink for 6430712 Quote
Hi - my preferences are set at receive emails automatically and I'm not seeing the email from my game forums (I'm GM). I've checked my email account and can't find them in the junk mail either... KM
1527589810

Edited 1527589821
Tetsuo
Forum Champion
Permalink for 6432431 Quote
Hey Syraax, can you check your 'My Account' page and make sure the email we have for you is correct, and tell me which preference you've selected from the email notifications drop down? I personally have mine set to once a day, and if I check the notification on-site before receiving the email, it's not included in the email. 
1527808456
Jeff C
Permalink for 6440819 Quote
I'm also having this issue, in fact, all my players are. I've also emailed the pro support email address and received no response.  I've never received an email other than to tell me that I'm being billed. 
1527809099
Jeff C
Permalink for 6440856 Quote
I tried switching it to "immediately" so I could switch it back to daily and I get "Error: Token Mismatch" on save. Maybe there's a data issue?
1527814264
Drespar
Roll20 Team
Permalink for 6441101 Quote
Hi Syraax, Did Franky's suggestion resolve this for you or are you still having issues? Hi Jeff, I went searching for your email and have sent a reply from that route. Our apologies for the inconvenience there!
1527906392
Vesper
Permalink for 6444419 Quote
Fixed itself for me ... weird...