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Character Vault Bug

My character vault dont work. f5881a0af6984b00ae99194aee3c49e8
All works for me, I am sure the support people will need more info from you
1530056703
Gen Kitty
Forum Champion
That sucks,I'm sorry you're having issues with the Vault. Would you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
1530087722

Edited 1530088812
Ziechael
Forum Champion
Sheet Author
API Scripter
How big is your game? I know there can be issues with the vault when the game is immense... Also: Steve K.  said: We've pushed out a fix that we think should allow vaults to load normally. Please let us know if you're still having issues. Steve K.  said: The vault was having an issue with unicode non-UTF-8 characters. The behavior should now be if it can't load the bio of the character in the vault it doesn't display it.