We are all using Chrome. All of the players' tokens' appeared on the first map of the game and were controllable by the players. When we moved to the 2nd map the players could not see their tokens, but I, the DM, could see them. If a player "pinged" where the character was, then we could see the token for a brief moment. We copied and pasted the tokens from map one to two, but no avail. I, the DM, moved the "players" flag from map one to two, but to no avail: no tokens. What is a fix?