Hi Tom - make sure to also click on the Author Name on any pack product page. It will take you to the creator page, where they often have information there. If you find you're blocked at all other avenues, feel free to reach out via the <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> support box and I'll look into privately reaching out to the artist to see if they have public communication preferences I can relay.