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report bug

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. report bug
  4. Resolved
1540842173

Edited 1540877646
Tyger
Pro
Permalink for 6924957 Quote
Hello Drespar, remember me? Did you help me with a mistake in the spreadsheet of my players a few weeks ago remember? Well this happened again, can you help me?
1540920323
Drespar
Roll20 Team
Permalink for 6927124 Quote
Hi Tyger, I certainly do remember :) Could you provide me with the game name and an affected character name as well? Thank you!
1540947722
Tyger
Pro
Permalink for 6928171 Quote
Oh yes, the game is pokemon(sgl) and character is Kylle Grander D+
1541040803
Tyger
Pro
Permalink for 6930494 Quote
<a href="https://app.roll20.net/campaigns/details/1171159/pokemon-sgl" rel="nofollow">https://app.roll20.net/campaigns/details/1171159/pokemon-sgl</a>
1541040924
Tyger
Pro
Permalink for 6930498 Quote
1541058484

Edited 1541058521
Phnord Prephect
Permalink for 6930784 Quote
Tyger, try letting Roll20 load for several minutes after initially signing in, before trying to open the journal entries. This may give the system time to preload the character sheet. What appears to be happening is caused by a known bug, wherein a character sheet opened too soon will never load. Let me know if this works for you, please!
1541078076
Drespar
Roll20 Team
Permalink for 6931001 Quote
The symptom of the issue should be fixed now Tyger if you could confirm for me. I would say Phnord likely has the right of it-- the game in question is rather sizable and can take some time to load. I would also recommend taking their precaution while our devs investigate ways to resolve the issue.
1541086653
Tyger
Pro
Permalink for 6931210 Quote
Problem was solved, again thank you very much drespar and thank you too Phnrod for the attention!
1541087276
Drespar
Roll20 Team
Permalink for 6931233 Quote
Glad to hear it! I will go ahead and mark this as resolved :)

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