Friend keeps getting logged out of his account the moment he clicks on one of his games

A friend of mine is trying to load up one of his games so work can be continued on it, but each time he tries the site logs him out and he has to log back in, and this isn't just once in a while this is happening constantly with very few breaks where he can load in ever since friday. Help please?

Recently, I've noticed a few other posts about getting logged out more often (happens to me more often as well).  In my case, it seems to happen when I log into roll20 from other devices (phone, pc, 2nd pc, etc.) and come back to another device. Might double check that other devices (browser's set to auto-login into roll20) aren't causing a conflict.  I didn't notice this as much in the past, but either roll20 has made a change and/or your browser.  IMO, this is probably a better security option at the cost of being a little more inconvenient.

Hello Neo, I am sorry to hear that your friend has encountered this issue with getting logged out. There was an issue where users where being logged out when going to the wiki. This has been resolved .  However, since your friend is still having this issue, please have them  carefully work through these steps of our guide to   Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!

he's using a tablet

Hello Neo, Thank you for that information.  To be able to provide your friend with the correct information, we will need their device details as well as how they are accessing their account from it. Either Roll20 for iPad and Android or Roll20 Table on Tablet Support .  Thanks!