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Cannot see map yet players can

so to put it simply, I can't see the map yet my players can, the thing that makes this extra bad is I'm the GM, meaning we can't play at all unless this is fixed. on a side note, I can interact with the map fully, I just can see any of it. if I go and click it, I see a blue line surrounding the map but that's it.
I went though all the steps listed in the guide for this problem, and its still busted. I have no clue how to fix this issue
1560887471
Kraynic
Pro
Sheet Author
Have you deleted anything out of your art library recently, specifically the "Recent Uploads" section?&nbsp; If you have, the image is only displaying for those that still have it in browser cache, because you have actually deleted the source image that gets displayed on your map. Other than that, the troubleshooting guide mentions a console log.&nbsp; I guarantee they will ask for that.&nbsp; They may ask specifically about other steps as well, but don't forget #4.&nbsp; <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a>
I can't see the actual map itself, even if I go in doodle on it, nothing will appear on my screen. I can't go and do a bug report because that requires me knowing what happened, I have no idea why or how this happened considering everything was fine up to this point
Hello Kalmer R., I am sorry to hear that you have encountered this issue with not seeing your map.&nbsp; To rule out potential issues and provide us a baseline for assistance,&nbsp; please carefully work through these steps of our guide to &nbsp; Solving Technical Issues &nbsp;as suggested by Kraynic: Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please provide us the name of the campaign and thoroughly work through&nbsp; all of&nbsp; Step 4 .&nbsp; (Don't forget the complete Console Log!) Thank you!
As was previously stated, I have worked through every step of the posted solution to this problem except for step 4, as step 4 needs me to know what actually happened, which I have absolutely no idea what happened at all. This isn't seem to be an issue with the campaign either, I have gone into another campaign I am in and I couldn't see the map there either, so it seems to be more of an account issue than anything.
1561016524
Gen Kitty
Forum Champion
Do you need to know what happened to supply a console log when it happens?
Hi Kalamer, please provide any available console log of this game so the devs can take a proper look.
1561032462

Edited 1561032561
should i post a link to a notepad containing the console log, or should i post the log in here directly?
Hello Kalamer R., However, you would like to add it here will be fine. Thanks!
I will get it as soon as I can, but that will be most likely sometime Sunday considering due to work I currently do not have access to my computer.
app.roll20.net/:12 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-KpogvvKK7hboZfMNdo1sU9VpFQmMPHPUfgiS3en50qQ='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-+3W9zufhVFpD1XwP4aFx3yWExD//7uoJ+EnLO3a9V0Q='), or a nonce ('nonce-...') is required to enable inline execution. jquery.migrate.js:20 JQMIGRATE: Logging is active app.roll20.net/:5316 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-vileAyXucIHIT+3pbOzFP62jSSQqBYQ/DZ/WZAa5v4Y='), or a nonce ('nonce-...') is required to enable inline execution. app.js?1560872728:541 70 app.js?1560872728:543 TOUCH SUPPORTED: false app.js?1560872728:545 Custom Sheet Translation app.js?1560872728:536 select app.js?1560872728:536 Switch mode to select app.js?1560872728:557 Initializing new dice engine with randomness... app.js?1560872728:557 Using random entropy app.js?1560872728:560 Compiling sheet... app.js?1560872728:560 Found rolltemplate: simple app.js?1560872728:560 Found rolltemplate: atk app.js?1560872728:560 Found rolltemplate: dmg app.js?1560872728:560 Found rolltemplate: atkdmg app.js?1560872728:560 Found rolltemplate: desc app.js?1560872728:560 Found rolltemplate: spell app.js?1560872728:560 Found rolltemplate: traits app.js?1560872728:560 Found rolltemplate: npc app.js?1560872728:560 Found rolltemplate: npcatk app.js?1560872728:560 Found rolltemplate: npcdmg app.js?1560872728:560 Found rolltemplate: npcaction app.js?1560872728:560 Found rolltemplate: mancerroll app.js?1560872728:560 Found rolltemplate: mancerhproll app.js?1560872728:560 Found Charactermancer Repeating Section: topbar app.js?1560872728:560 Found Charactermancer Repeating Section: leveler-topbar app.js?1560872728:560 Found Charactermancer Repeating Section: row app.js?1560872728:560 Found Charactermancer Repeating Section: utilityrow app.js?1560872728:560 Found Charactermancer Repeating Section: choose app.js?1560872728:560 Found Charactermancer Repeating Section: custom-proficiency app.js?1560872728:560 Found Charactermancer Repeating Section: custom-trait app.js?1560872728:560 Found Charactermancer Repeating Section: spell-holder app.js?1560872728:560 Found Charactermancer Repeating Section: spell-item app.js?1560872728:560 Found Charactermancer Repeating Section: asi-row app.js?1560872728:560 Found Charactermancer Repeating Section: hpbylevel app.js?1560872728:560 Found Charactermancer Template: l1-welcome app.js?1560872728:560 Found Charactermancer Template: l1-race app.js?1560872728:560 Found Charactermancer Template: l1-class app.js?1560872728:560 Found Charactermancer Template: l1-abilities app.js?1560872728:560 Found Charactermancer Template: l1-background app.js?1560872728:560 Found Charactermancer Template: l1-equipment app.js?1560872728:560 Found Charactermancer Template: l1-spells app.js?1560872728:560 Found Charactermancer Template: l1-feat app.js?1560872728:560 Found Charactermancer Template: l1-bio app.js?1560872728:560 Found Charactermancer Template: l1-summary app.js?1560872728:560 Found Charactermancer Template: final app.js?1560872728:560 Found Charactermancer Template: lp-welcome app.js?1560872728:560 Found Charactermancer Template: lp-levels app.js?1560872728:560 Found Charactermancer Template: lp-choices app.js?1560872728:560 Found Charactermancer Template: lp-asi app.js?1560872728:560 Found Charactermancer Template: lp-spells app.js?1560872728:560 Found Charactermancer Template: lp-summary app.js?1560872728:560 Found Charactermancer Template: lp-spellchoice app.js?1560872728:560 Found webworker script app.js?1560872728:560 Finding sheet rolls... app.js?1560872728:561 Including compendium template css. app.js?1560872728:563 window resize app.js?1560872728:543 Final set zoom! app.js?1560872728:543 Final set zoom! tutorial_tips.js:7 tuts loaded Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. Mixed Content: The page at '&lt;URL&gt;' was loaded over HTTPS, but requested an insecure image '&lt;URL&gt;'. This content should also be served over HTTPS. app.js?1560872728:555 MESSAGE RECEIVED app.js?1560872728:555 MessageEvent {isTrusted: true, data: {…}, origin: "<a href="https://app.roll20.net" rel="nofollow">https://app.roll20.net</a>", lastEventId: "", source: Window, …} app.js?1560872728:551 Final page load. sheetsandboxworker.js?1561032080163:682 Starting up WEB WORKER app.js?1560872728:563 Refresh jukebox List! app.js?1560872728:549 Auth'ed. app.js?1560872728:549 Go post auth! app.js?1560872728:549 initial setup app.js?1560872728:563 Refresh jukebox List! app.js?1560872728:547 T.i {attributes: {…}, _escapedAttributes: {…}, cid: "c0", changed: {…}, _silent: {…}, …} app.js?1560872728:549 Got players value... app.js?1560872728:550 joining game... app.js?1560872728:548 Global Volume: 100=1 app.js?1560872728:548 Player -Lh02CHDdDgW6BwLQKdN is offline... app.js?1560872728:548 Player -Lh0VLeTQZ0w7_UjyOja is offline... app.js?1560872728:547 Full load page! app.js?1560872728:547 Full load page! app.js?1560872728:547 Full load page! app.js?1560872728:547 Full load page! app.js?1560872728:547 Full load page! app.js?1560872728:549 We have 5 pages app.js?1560872728:548 Player -Lh0bhMO2mhXYcQq03sn is offline... app.js?1560872728:548 Player -Lh2XBPIo1WACWQpBCyq is offline... app.js?1560872728:548 Player -LhfiSy2SpPGijKW8nY_ is offline... app.js?1560872728:550 Deferred finish joining... app.js?1560872728:541 Firebase Online app.js?1560872728:555 refershing page listings! app.js?1560872728:560 Refresh Journal List! app.js?1560872728:560 Search took 284ms app.js?1560872728:549 handle page changes app.js?1560872728:549 false app.js?1560872728:563 Refresh jukebox List! app.js?1560872728:551 Scan for new plays! app.js?1560872728:555 refershing page listings! app.js?1560872728:550 init active page! app.js?1560872728:547 activate page! app.js?1560872728:547 FULLY ACTIVATE VIEWS FOR PAGE. app.js?1560872728:545 Do refresh link cache! app.js?1560872728:563 Refresh jukebox List! app.js?1560872728:560 Refresh Journal List! app.js?1560872728:560 Search took 68ms app.js?1560872728:547 Graphics: 0 app.js?1560872728:547 Paths: 0 app.js?1560872728:555 refershing page listings! app.js?1560872728:547 Reorder by ZORDER app.js?1560872728:542 Uncaught TypeError: Cannot read property 'clearRect' of undefined &nbsp; &nbsp; at Object.d20.canvas_overlay.redrawLighting (app.js?1560872728:542) &nbsp; &nbsp; at renderLoop (app.js?1560872728:543) d20.canvas_overlay.redrawLighting @ app.js?1560872728:542 renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 requestAnimationFrame (async) renderLoop @ app.js?1560872728:543 app.js?1560872728:547 Reorder by ZORDER app.js?1560872728:548 Player -Lh-iIdmNr8VvuiTw6ga is offline...
Thank you for providing that!&nbsp; I'll be passing this along to the devs; we hope to have a response for you soon.
its not a problem Bernenice!
Okay, I was able to resolve the problem by doing a very simple thing... And that was going and hopping over to a computer that can actually use web GL, That was all I did and now I can see the chaos at the map is in right now... I am happy these were only testing maps in order to get the players actually learning the game.