Hello Mark S., Thank you for that information. To be able to provide the proper assistance and to help with diagnosing the issue, anyone that is having this issue will need to start with the troubleshooting steps listed above. as such, please have your players also follow all of the troubleshooting steps above (including the Console Log). With that, please confirm that you have cleared your cache and that you have the browser zoom level set to 100%? If the issue is still persisting after that, please provide us the requested information from Step 4 of our Solving Technical Issues guide. Thanks!