Hello Jon W., I am sorry to hear that you are having issues with viewing the map. The devs are aware of this issue for some users and are working on a resolution. To help rule out potential causes and provide information to the devs on this issue, please carefully work through these steps of our guide to Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of Step 4 . Please be sure to include all of the requested information, including the Console Log. Thank you!