All the contents of the folders and subfolders in my game have been emptied and appear beneath all the folders in alphabetical order.

All the contents of the folders and subfolders in my game have been emptied and appear beneath all the folders in alphabetical order. I am the GM, I have no idea how this happened or why. I'm just offput as I can't think of a way to solve this other than rename literally everything in my game, so that if this mysteriously happens again it won't take me a week to fix. I used to have every monster under their own CR, Every Character under their own player, Notes assigned to each of them, I had dozens of magical items at the ready, Lists of spells, everything has just been dumped and I don't know if I have it in me to fix all this for dnd Monday.

Hi Madness, we're sorry to hear that you are experiencing issues with this. Please carefully work through to the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser             - Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20             - Please disable all add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, thoroughly work through Step 4 . (Don't forget the complete Console Log!)   Thank you!

Hello Madness,  I am sorry to hear that you have encountered this issue with your folders being emptied out.  As a Pro user, you are able to Roll Back your game  to before you noticed this issue. Once done, it can't be undone; however, you can Roll back to a later save state if you have Roll Back to far.  Let us know if you need any further assistance. Thanks!

I tried the rollback feature to before I had my last session, but it had no effect.