Community Forums: Handout won't open in game | Roll20: Online virtual tabletop

Handout won't open in game

1567269408

Edited 1567269742

In my game most of the handouts are working fine, except for one. It just sits there saying 'loading' and never loads. Any help ?  Suggestions? I have tried accessing it with a different broswer and in the external journal, both have the same issue - just sits at the loading screen. Xargun

1567275668

Nicholas

Roll20 Team

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Hello Xargun -  Sorry for any troubles with your handouts! As a Pro Subscriber, you are able to  Rollback  the game to a save state from up to seven days ago. Would you mind trying to Rollback the game to before you noticed the issue and letting us know the results, please? Before you do this, I highly recommend you also  make a copy of the game , just in case!

1567278254

Xargun

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That worked. Thank you

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Handout won't open in game