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Can't use scroll wheel

what the title says, when I zoom in on a map it won't let me use the scroll bar to move around
1567900664
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Your title says "scroll wheel", your post says "scroll bar". If it is the bar make sure you are using a supported browser (Chrome or Firefox). If it is the wheel, try using a different mouse. Some people have reported different behavior with different mice. If neither of these solves your problem, I'm sure a mod will be along shortly with the list of troubleshooting steps
Hello Pzaq B., I am sorry to hear that you have encountered this issue with zooming in. To be able to understand the problem that you are having, can you provide us more details as to which function is not working correctly? If you can provide a screenshot of the issue and point out which bar isn't working, that would also help. In the meantime, to rule out other potential causes,  please carefully work through these steps of our guide to   Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through all of the requested information in  Step 4 .  (Don't forget the complete Console Log!) Thank you!