Hello Rerednaw, As Pat S. has suggested, did you encounter any error messages while you were creating your map? If so, what was the error message? Additionally, to rule out any other potential causes and provide a baseline for future support, please carefully work through the following steps of our guide to Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions. Step 3: Clear your cache If you do see any error messages, If possible please provide us a screenshot of the error message and thoroughly work through all of the requested information in Step 4 . (Don't forget the complete Console Log!) Thank you!