Hello Doug E., Please carefully work through to the first three steps of our guide to Solving Technical Issues :
Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Looks as though you've tried this step. Step 2: Ensure that there are no extensions or addons interfering with Roll20. Please disable all add-ons/extensions.
Step 3: Clear your cache. If none of the above succeeds, please thoroughly work through Step 4. (Don't forget the complete Console
Log!)
Thank you!