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No sounds and/or video randomly for my players, each game since three weeks.

Good evening. For the our last thirsday game, me and my friends can't communicate efficiently across the roll20 interface. There is always someone who can't see and/or hear another player in my group. Yesterday, I've ask my player to give me their log at the same moment. Here they are.
Are they any email i could send these log, they are quite lenghty to include in a post like this? Thank you.
I notice there was awave of answer from dev and i was missed out.
1579987185
Kraynic
Pro
Sheet Author
Generally, people post their console logs here unless mods request for them to be emailed.
Hey&nbsp;Pierre-Simon H. - You can send them on over to <a href="mailto:Team@Roll20.net" rel="nofollow">Team@Roll20.net</a>! We'll take a look at em' and we'll also help you troubleshoot this from there! :)
Thanks. The information has been sent.
Hey&nbsp;Pierre-Simon H. - Since we have received your email and troubleshooting the issue over that medium, I'm going to go ahead and close this post. Thanks! :)