LOST Message Thread, Help Please

Hey Chris - Are you referring to a private message thread? Also, can you provide me with the name of the other Roll20 user this occurred with, please?

Hey Chris -  Gotcha! Thanks for providing that. Do you know what happened when this occurred? Did you go to check the message and it was like this? Or did it happen after you performed a certain action, such as clicking send or adding a link? Any additional information you can provide regarding the scenario is greatly appreciated!

Hi Chris - Just wanted to let you know that I'm still actively investigating this issue with our dev team. I'll let you know as soon as I have more information for you. Thank you for your patience!

Hey Chris - My sincerest apologies for the delay here! However, I have good news, and some minor bad news. Bad news first: we were unable to retrieve the last message Kesra sent you. However, good news now: we were able to retrieve the rest of the messages in there and they should be accessible again by clicking on the message thread link. Would you mind checking the thread on your end though and confirming you are able to access it, please? Again, we really appreciate your patience and understanding through this whole thing!