This is about not being able to deliver on product and feature that should be here, features that have taken too long to get here, and also released features that were clearly not even ready, and in one case, taken away for fixing. I'm not going to reiterate the list, because it's been plastered across the forums over the last few years. The road map and what's on their radar is going to take too long. I mean, months ago, they said the back catalog for 5e DND would be by end of 2020. That's just too long. So, what they said was, "hold on guys, sit tight for yet another year, and we'll get you the rest of the stuff." As far as features, have a look at the suggestion forums. A few good examples are a finished compendium, feature rich. Not what we have. viewing as the player when the token is clicked on, automatically, is another. Some other things in the core Foundry application are: adding color to light sources, multiple wall and vision blocking types (normal, elevated, one way, terrain, etc.), doors that are clickable to open and can be locked, adding sound to areas of a map that can be heard when within a distance of the source, animated maps, esthetics of the app, the list goes on. On the same line, in the first page of the suggestion section, the following are Obstructed: Better way to organize pages, Movement restriction without vision restriction, custom compendium, one sided dynamic lighting. They all have big numbers of votes, but are all obstructed. They seem to be putting bandaids on things when they need to overhaul. Eventually, everything will be obstructed, and there will be no more innovation. I can't and don't expect these things to be available in the base application anytime soon, and I know that API scripts can do some of these things. Not everyone is a scripter, however, and not everyone even have the ability to implement them. Crazy, I know. The people here are definitely helpful. I think they need a Roll20 v-2.0.