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Not able to use camera or microphone...

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Not able to use camera or microphone...
1401070122
The Harlequin
Permalink for 873529 Quote
I don't know why, but it seems that whenever I enter a game, Chrome never asks about using my camera and microphone. It's very strange, since I tested both camera and microphone, which are working just fine, on other sites... So any help on the matter would be appreciated...Thanks!
1401070237
al e.
Pro
Permalink for 873540 Quote
do you and your Gm have your settings set to use them? both sides must approve the settings to work.
1401113563
Riley D.
Roll20 Team
Permalink for 874321 Quote
There is new code for the video/voice chat coming on Wed. Hopefully that will fix the issue!
1401561113
Lochar
Pro
Permalink for 891702 Quote
Riley, did you implement this on dev? I still can't broadcast.
1401583094
CloneRitsu
Permalink for 892574 Quote
I'm having the same issue. My fiance and his friends can hear one another, but I can't hear them and they can't hear me. TokBox says its all good, so as to why I'm not sending or receiving any audio is over my head when I have checked everything.
1401585528
Pat S.
Forum Champion
Sheet Author
Permalink for 892662 Quote
If you are on a windows machine, it might be your firewall. That is a guess but not that hard to check.
1401587172
CloneRitsu
Permalink for 892714 Quote
It's worked in the past when I used it. My firewall has not changed since then
1401587366
Pat S.
Forum Champion
Sheet Author
Permalink for 892728 Quote
Ok. It was a shot in the dark anyway.
1401587788
Riley D.
Roll20 Team
Permalink for 892747 Quote
Tokbox is actively looking into this. Apparently something changed with Chrome.
1401589047
CloneRitsu
Permalink for 892802 Quote
My fiance has chrome yet he can use it just fine and so does his friends. Plus I went through the TokBox diagnoses thing and it said all is good and no issues. I even used the link that you had sent me to if the original tabletop didn't load for me. Still doesn't allow sound.
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