Community Forums: Just accidentally deleted the entire campaign!

1595545226

Is there any way someone can assist me in recovering our game? The name of the campaign was "Eberron Nu" We had 15 players. Thanks.

1595545864

Kraynic

Pro

Sheet Author

Permalink Quote

If you haven't already, you should submit a request through the helpdesk.  It looked like there was even a topic in the drop down list for restoring a game. <a href="https://roll20.zendesk.com/hc/en-us/requests/new" rel="nofollow">https://roll20.zendesk.com/hc/en-us/requests/new</a>

1595546120

John M.

Permalink Quote

I just did that. Thanks. The fact it was a topic in the drop down suggests it's fairly common

1595587845

John M.

Permalink Quote

Still have not heard back from the devs

1595588616

GiGs

Pro

Sheet Author

API Scripter

Permalink Quote

They are in an amercia time zone. Judging by the time of your messages, you sent your message yesterday about the time they finished work, and they wont have started work today yet, so no one has had time to see your message Try to be patient, people have had this issue before, and I remember it usually being resolved happily.

1595593097

John M.

Permalink Quote

Thanks

1595596603

Edited 1595596671

Stephanie B.

Forum Champion

Sheet Author

Permalink Quote

Hi, John. You had 2 "Eberron Nu" games. I've restored both for you. Edit: Please be sure to update your support ticket so the support team can close it.

Cookie Preferences

Just accidentally deleted the entire campaign!