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The Void glitch

My players see nothing but the void. How do I fix this so they can actually see the map?
1597193623
Kraynic
Pro
Sheet Author
If you are using fog of war, have you revealed any of the map to them?
I've revealed the whole map, I've tried turning off and on the fog of war, I've duplicated the page, I've refreshed a million times, nothing is working.
1597195889
Kraynic
Pro
Sheet Author
Just to be sure, you are looking at the same map page that has the player ribbon?
Yes
Got it. Turns out, the player ribbon had been moved for some reason and I had no idea. I also didn't know that ribbon was important. I'm a newb and also really rusty. Haven't played in like 2 weeks.
1597199505
Kraynic
Pro
Sheet Author
Sometimes I forget to move the player ribbon after I switch to another map.  Eventually the players tell me:  "we don't see anything you are talking about".  And then I remember to move the ribbon so we are all on the same page...  Unless you have split the party, the players will only see the page where the ribbon is.
Yeah, I had no idea the player ribbon even did anything. Now I know.