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Marketplace billing not going through and charging me a bunch without giving me the item

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Marketplace billing not going through and charging me a bunch without giving me the item
1604087830

Edited 1604087931
Zerin W.
Pro
Permalink for 9383305 Quote
I just tried to buy some stuff on your market place and it didnt go through and buy it as it timed out but it billed me 18 times and i never got my products
1604119631
Zerin W.
Pro
Permalink for 9386972 Quote
can i get that 190 bucks back?
1604124525
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Permalink for 9387366 Quote
Hi Myrkos(Sg), I'm sure that if an error occurred, you will be able to get satisfaction. Roll20 won't handle account info in public forum, though, for your own privacy and protection. The best way to pursue this is by either emailing <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>, or better, filing a&nbsp; Help Center Request .
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