Community Forums: Player is unable to select their token, or use their character sheet even with access.

Player is unable to select their token, or use their character sheet even with access.

1606044947

The player had access to their token and character sheet and had access to the character in their journal. It was the exact same with every other player, but this one player was unable to move or select their token. Furthermore, they were unable to click any skills and have them roll. Any advice on how to fix this?

1606050755

Martijn S.

Pro

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Do they use Chrome? Since the last Chrome update i regulary experience a lag when clicking on screen elements. Sometimes it takes 10 seconds before i can start typing in the chat window.

1606062277

keithcurtis

Forum Champion

Marketplace Creator

API Scripter

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Hi Wizo, Select the actual, placed token they were unable to use. Verify that it still represents their sheet and that the sheet is still assigned to them. Usually this issue stems from a missed step in saving the default token, or someone dragging the token onto the tabletop from their character journal (incorrect) instead of the journal tab (correct).

1606081367

Wizo

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I just replaced the token and will see if that fixes the issue next session. It was the first time we created the tokens so there wasn't a drag/drop issue. If this doesn't fix it I will keep you updated after this Sat game. Everything else is correct, so I hope that this works. Tyvm for your help!

1606085926

keithcurtis

Forum Champion

Marketplace Creator

API Scripter

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Good luck. Post back if you have issues.

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Player is unable to select their token, or use their character sheet even with access.