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Problems with viewing "My Marketplace Items"

1616222193
Senjak
Pro
Sheet Author
I've tried Firefox, Chrome and MS Edge.  In all three when I try to show my marketplace items the wheel just spins and spins but it never shows anything.  I've left it running for a long time (an hour?) and it still hasn't returned anything. Is anyone else seeing that?  Suggestions on what to try to resolve this? Thanks! Senjak
1616247951
Pat S.
Forum Champion
Sheet Author
IF you have any extensions or adblockers, try disabling them to see if they were the issue. I just went to my marketplace purchases and it showed up fine on chrome. If it was one of the extenstions or adblockers, try enabling them one at a time while rechecking the page to find the one that was interfering.
1616249368
Senjak
Pro
Sheet Author
I will give that a try! Thanks! Senjak
1616250331
Senjak
Pro
Sheet Author
Sadly that didn't work.  I realized that I hadn't actually tried MS Edge with my main account, just my GF's account.  So I logged her out and logged in as myself.  I saw the same behavior. :-( I'm on Windows 10, and as there is almost ever week there are updates. I had an issue with Discord and my microphone this week (again!) that was resolved by reselecting the microphone settings.  Is there a MS firewall setting that I should check? Thanks! Senjak
1616350883
Pat S.
Forum Champion
Sheet Author
Edge is not a supported browser as last I heard. Try Chrome or Firefox.
1616357049
Senjak
Pro
Sheet Author
Pat S. said: Edge is not a supported browser as last I heard. Try Chrome or Firefox. I tried Edge after the other failed...
1616359670
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Just spitballing here, have you tried a private browsing window? If that doesn't work, it's likely time for a  Help Center Request .
1616362942
Senjak
Pro
Sheet Author
keithcurtis said: Just spitballing here, have you tried a private browsing window? If that doesn't work, it's likely time for a  Help Center Request . I'll give that a try! Thanks! Senjak