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Attack rolls not visible to players

Hi all... after about 10 months of using Roll20, our gaming group is finally starting to use some of the great features that it has.   Namely, we have added character sheets and started dabbling in macros.    We experienced something odd last night that is probably fairly easy to explain, but after searching the posts, I still have not found the answer.     Hoping you all can help. We added an initiative macro and it seems to work fine - players and the GM can see the rolls on the screen and in the chat window.   However, when we attack via the character sheet links, the GM sees the on-screen dice rolls, but we players only see the result in the chat window.    Since the total shown in the chat window doesn't match the value shown on the on-screen die (due to bonuses and such) it has raised questions as we can't see what we actually rolled and have to hover over the chat window value to see how the total came up.    A minor inconvenience really, but I'm just curious why we cannot see the dice roll on the screen. Any ideas/guidance would be greatly appreciated. Mark
If the players are unable to see the 3D dice on the screen, they just need to turn the visibility on by clicking on the Settings tab and clicking on the 'Enable 3D dice' and 'Automatically roll 3D dice' checkboxes.
We did check that and it is enabled and we can see the initiative rolls, just not the attack rolls.
Are the rolls that aren't visible as 3D dice being whispered?  Check what the 'Whisper Rolls to GM' on the character sheet settings tab is set to.  If a roll is whispered, it won't show up to other players.
Thanks so much for your help.  I’ll check it out