We'll be glad to help you out.  Start by watching all the tutorials you can find. Continue by reading all the documentation you can find, including the Roll20 Wiki. Especially  This Part Here .  You already have all the software you need... unless you're NOT using Chrome and/or Firefox. If you are still using Explorer, you'll want to upgrade to one or the other of those browsers for full functionality.  Character creation depends on the GM of the campaign you join, which you can try to find in the Looking For Group section of these forums. You will not be able to create a character until you're invited into a game, at which point you should discuss details with the GM of that game. Alternately, you can create your own game and invite others, in which case character creation is only one of many things you'll need to learn. Scroll up a few messages for my brief description of creating a game.  Welcome to Roll20, and have fun!  -Phnord