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Module Folder Error

Hello Roll20, I purchased a few months ago the WotC module Out of the Abyss. It's well made and i have seen no mistakes in it. However, after a month of use, I have found that all folders were empty and all content to be moved to the bottom of the page in alphabetical order. So, i made a new campaign in order to be able to use the module. I re-opened the new campaign this morning only to find the same bug in it. Could you please look into this ? As I am not premium, it is not easy to switch from a campaign to another, to transfer my notes and players from a campaign to another, and involves a great loss of time. I searched de forum but saw no answer solving the issue. Maybe a possibility is to add an history to the Journal tab, letting it be reversible to a previous state ? This is a bit depressing as it is, to be honest.
1619969828
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
I'd suggest filing a  Help Center Request . A forum post is less likely to be seen.
1619970081
In one game where I am a player this also happened. All folders (structure) for the journal vanished.  I have checked one other game I have and it is fine.
I have an insight on what's causing the bug but i'm not sure : It might be due to folder oppening during the editor screen loading. Can someone try to reproduce to tell if it's indeed the cause ?