HI! im a dm for a roll20 dnd campaign beginning soon so far only one character has finished their character but there is already a massive issue whenever i click on their sheet it refuses to load in no matter how long i wait i can vaguely see a very dimmed out bio & info character sheet and attributes and abilities other than that theres nothing and no i cant click them i can edit the sheet just fine but that doesnt help whatsoever i cant see his character sheet at all im very new to roll20 dm,ing so here is what i know which could possibly be the issue: they literally JUST finished and they dont have a token yet besides from that i dont have any addons i have downloaded all my tokens which tokens i made myself but thats it i dont understand roll20s major codes and i dont really understand them so im sorry if i cant give a lot of information but can someone please help?